Privacy Policy

This Privacy Policy explains how Cazeus Casino (operated at cazeus.vip) collects, uses, stores, and protects personal information provided by users of this website. By accessing or using the site, you agree to the practices described in this policy.

1. Data Controller

Cazeus Casino is the data controller for personal information collected via cazeus.vip. For questions about how your data is handled, contact us via the email address listed in your account dashboard or through our live chat support channel.

2. Information We Collect

We collect personal information when you register an account, make a deposit, request a withdrawal, or contact customer support. The categories of data collected include:

• Full name, date of birth, and residential address
• Email address and phone number
• Payment information including card details and e-wallet identifiers (stored in encrypted form)
• Identity verification documents submitted for KYC purposes
• Gameplay history, session data, and transaction records
• IP address, device identifiers, and browser type collected automatically during site visits

3. How We Use Your Information

We use personal data for the following purposes:

• Account creation, verification, and ongoing management
• Processing deposits, withdrawals, and resolving payment disputes
• Fulfilling Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations required under our gaming licence
• Sending transactional communications such as deposit confirmations, withdrawal updates, and security alerts
• Detecting and preventing fraud, account abuse, and unauthorised access
• Sending promotional communications where you have consented to receive them
• Complying with applicable laws, regulatory requirements, and court orders

4. Legal Basis for Processing

We process your personal data on the following legal grounds under applicable data protection legislation. The contractual basis applies when processing is necessary to perform the account agreement. The legal obligation basis applies when processing is required to meet regulatory or compliance requirements. Legitimate interests applies where we have a valid operational interest such as fraud prevention. Consent applies where you have actively agreed to specific uses such as marketing communications.

5. Data Retention

Account records and transaction history are retained for a minimum of five years following account closure. This retention period reflects requirements under anti-money laundering regulations. Identity verification documents are retained for the same period. You may request deletion of data not required for legal compliance after this period.

6. Sharing Your Information

We do not sell personal data to third parties. Data may be shared with:

• Payment processors and financial institutions to facilitate deposits and withdrawals
• Identity verification and fraud prevention services
• Game software providers where technically required to deliver gameplay
• Regulatory bodies and law enforcement agencies when required by law
• Third-party service providers operating under data processing agreements that restrict data use to the purposes defined by us

7. Cookies and Tracking Technologies

Cazeus Casino uses cookies and similar technologies to maintain session state, support authentication, analyse site traffic, and deliver relevant content. Essential cookies are required for the site to function and cannot be disabled. Analytics and marketing cookies require your consent. You can manage cookie preferences via the cookie settings panel accessible from the site footer.

8. Your Rights

Subject to applicable data protection law, you have the right to access personal data we hold about you, request correction of inaccurate data, request deletion of data no longer required for legal purposes, object to processing carried out on the basis of legitimate interests, and request a copy of your data in a portable format.

To exercise any of these rights, contact our support team. We aim to respond to all data subject requests within 30 days.

9. Data Security

All data stored and transmitted by Cazeus Casino is protected using 256-bit SSL encryption. Access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. Payment details are stored using industry-standard tokenisation and are not accessible in plain form.

10. International Transfers

In some cases, your data may be processed in countries outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the relevant supervisory authority.

11. Children

Cazeus Casino is strictly for users aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal information, that account will be closed and all associated data deleted.

12. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law. Material changes will be communicated by email or via a notice on the site. The date at the top of this page reflects when the policy was last reviewed.

13. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, contact our support team through the live chat available on cazeus.vip or by email through your account dashboard.