Privacy Policy
Last Updated: June 2025
This Privacy Policy explains how Cazeus Casino ("we", "us", "our") collects, processes, stores, and protects personal information provided by users of cazeus.vip. By accessing or using this website, you accept the terms described in this document.
1. Who We Are
Cazeus Casino operates cazeus.vip as an online gaming and sports betting platform. For data protection enquiries, contact our support team through the live chat function on the site.
2. What Information We Collect
2.1 Information You Provide Directly
When you register an account, deposit funds, or contact support, we collect the following:
- Full name and date of birth
- Email address and phone number
- Home address and country of residence
- Payment details (card numbers are not stored in full on our servers)
- Identity documents submitted for KYC verification
- Communication records with customer support
2.2 Information Collected Automatically
When you visit cazeus.vip, our systems automatically record the following:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time on site, and navigation paths
- Device identifiers and screen resolution
- Referring website or search query that brought you to our site
3. How We Use Your Information
We process your personal data for the following purposes:
- Account registration and identity verification (KYC)
- Processing deposits and withdrawals
- Detecting and preventing fraud and money laundering
- Providing customer support and resolving disputes
- Sending transactional emails related to your account
- Complying with legal and regulatory obligations
- Applying responsible gambling measures and monitoring account activity
- Sending promotional communications where you have opted in
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contract performance: processing is necessary to provide the services you have requested
- Legal obligation: we are required by law to verify your identity and report suspicious activity
- Legitimate interests: fraud prevention and platform security
- Consent: for marketing communications, where you have provided explicit consent
5. Cookies
We use cookies and similar tracking technologies to maintain session state, analyse site performance, and personalise your experience. Cookies include:
- Essential cookies required for the site to function
- Analytics cookies that track anonymous usage data
- Preference cookies that remember your settings
- Marketing cookies where applicable and where consent has been given
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.
6. Data Sharing
We do not sell your personal data. We share your information only in the following circumstances:
- With payment processors to handle deposits and withdrawals
- With identity verification providers for KYC compliance
- With regulatory bodies or law enforcement when legally required
- With fraud prevention services to protect the platform
- With hosting and infrastructure providers who process data on our behalf under strict data processing agreements
7. Data Retention
We retain your personal data for as long as your account remains active and for a period of five years following account closure, as required for anti-money laundering compliance. Identity verification documents may be retained for up to seven years depending on applicable law.
8. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Right of access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure: request deletion of your data where no legal obligation requires us to retain it
- Right to restriction: request that we limit processing in certain circumstances
- Right to object: object to processing based on legitimate interests
- Right to data portability: receive your data in a structured, machine-readable format
To exercise any of these rights, contact our support team through the live chat on cazeus.vip. We will respond within 30 days.
9. Security
Cazeus Casino uses 256-bit SSL encryption on all connections. Payment data is handled by PCI DSS compliant processors. Access to personal data within our organisation is restricted to staff who require it to perform their role.
10. Children
Cazeus Casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered, contact us immediately so we can close the account and delete the associated data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email to registered account holders. Continued use of cazeus.vip after updates are published constitutes acceptance of the revised terms.
12. Contact
For privacy-related queries, contact us through the live chat on cazeus.vip. We aim to respond to all enquiries within 5 business days.